About
Independent. Texas-based.
Boring on purpose.
Why we exist
The work was the problem.
Ex Machina LLC is a Texas company. We started because the small businesses we know kept paying for IT that watched the network but ignored the actual work. Tickets got closed, but the same person was still retyping the same PO into the same spreadsheet at 4:45pm on a Friday.
That's the gap we wanted to close. The IT half keeps the lights on, takes care of the patches and the printers and the password resets. The AI half sits next to the work and starts doing the parts that should never have needed a human in the first place.
We think AI gets useful when it sits next to the work people are already doing, instead of replacing the tools they trust. So that's what we build.
We are deliberately small. No call centers, no offshore tier ones, no acquisition strategy. When you call, you get someone who knows your network because they helped set it up.
Quiet by default
We don't move files, send email, or change settings without your approval. The agent watches. You decide what acts.
Real audit trail
Every remote session, every AI action, every change is logged. Exportable. Your insurance carrier will be happy.
Plain English pricing
Flat monthly rate per machine. No long contracts. No surprise invoices. If we add scope, we tell you first.
Your tools stay yours
QuickBooks, Outlook, Office, your shared drive. We don't replace them. We help them talk to each other.
Small and staying that way
We cap our client roster on purpose. When you call, the person who answers knows your network.
Built on RustDesk
Open-source remote control under the hood, wrapped in our own control plane. Audited code, no vendor lock-in.
Get started
Ready when you are.
One conversation. We'll listen, ask questions, and tell you straight whether we can help.